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How-toActivities & collaboration

Slash-Commands and mentions

In the description of an activity and in messages under “Comments and discussions” you refer to other activities, to ERP and Salesware data or to people with a few keystrokes. The references are clickable and show a short preview.

  1. Type “/”. A selection of all activity types and kinds of data appears.
  2. Keep typing to narrow the selection – such as “/it” for items – and confirm with Enter or a click.
  3. Enter your search terms in the search window and select the matching hit from the suggestion list.

The reference is now in your text. Clicking it shows a preview; via the three-dot menu you open the full record.

Example: You want to refer to the printer “HP 254 dw” but do not know the item number. You type “/it”, select “Item”, search for “hp 254 dw” and select the hit. Anyone reading your message opens the item with one click.

If you type “@”, the list of your colleagues appears immediately; each further letter narrows it down. The same is available via the Slash-Command “@ Mention”.

Clicking a mention shows the key details of the person. From there you can call them, write them an e-mail or a chat message, or assign them a new task.

Once you have mentioned someone, you can mark the message as urgent – see Comment and discuss. Where you yourself have been mentioned is shown by the navigation filter “I was mentioned”.